Privacy Policy

1Who we are

The controller of your personal data is Lino LLC (ID code 445782635), 94 Lermontov St, Batumi. For any question about your data, contact us at info@lino.ge or +995 598 00 99 03.

2What data we collect

Data you give us:

• name and surname, phone number, email;
• delivery and billing address;
• personal ID number (for individuals) or company name and ID code (for legal entities) — needed for invoices and installment applications;
• order history, messages and reviews you leave on the site;
• account login details (your password is stored encrypted).

Data collected automatically: IP address, browser and device type, pages visited and time spent on the site, cookies.

3Why we use it

• to process, deliver and support your orders;
• to issue invoices and meet our accounting and tax obligations;
• to process bank installment applications when you choose that option;
• to answer your questions and provide warranty service;
• to keep the site secure and improve how it works;
• to send offers and news — only if you agreed to receive them. You can unsubscribe at any time.

4Who we share it with

We do not sell your personal data. We share only what is necessary with:

• couriers and delivery services — to deliver your order;
• banks and installment partners (for example, Bank of Georgia, Crystal) — when you pay online or apply for installments;
• providers of hosting, IT and communication services that work on our behalf;
• government authorities — only when required by law.

5Payments

When you pay online by card, your card details are entered and processed on the secure page of the partner bank. Lino LLC does not see or store your full card details.

6Cookies

We use cookies to keep you signed in, remember your cart, language and preferences, and to understand how the site is used. You can delete or block cookies in your browser settings, but some parts of the site (such as the cart) may stop working properly.

7How long we keep it

We keep your data only as long as needed for the purposes above: account data — while your account is active; order and invoice data — for the period required by Georgian tax and accounting law. After that, data is deleted or anonymised.

8How we protect it

We use technical and organisational measures to protect your data: encrypted (HTTPS) connection, restricted access for staff, and encrypted password storage. No method of transmission over the internet is 100% secure, but we work to keep your data safe.

9Your rights

Under the Law of Georgia on Personal Data Protection, you have the right to:

• know what data we hold about you and get a copy;
• ask us to correct inaccurate data;
• ask us to delete your data or stop processing it, where the law allows;
• withdraw your consent to marketing at any time;
• file a complaint with the Personal Data Protection Service of Georgia.

To use these rights, write to info@lino.ge. We will reply within the time limits set by law.

10Changes to this policy

We may update this policy. The current version is always published on this page with the date of the last update.

11Contact

Lino LLC, ID code 445782635
Address: 94 Lermontov St, Batumi, Georgia
Phone: +995 598 00 99 03
Email: info@lino.ge