Online Order Terms

1What “Online order” means

The delivery time for products marked “Online order” is 2–3 business days. The same quality, warranty and return terms apply to them as to products available in our showroom.

2Price

• The online price, including the discount, applies only when you choose the “Online order” option.
• The price is fixed at the moment you place the order and does not change afterwards.

3Payment

• Online purchases must be paid in full when the order is placed — by card, bank transfer or installment.
• Payment details are described on the Payment Terms page.

4Order confirmation

• Within 1 business day after receiving your order we confirm it by SMS, email or phone.
• The quantity shown on the website may change.

5Delivery times

• 🟢 In showroom (in stock): same day — orders received before 15:00 are delivered the same day by 19:00; orders received after 15:00 are delivered the next day by 15:00.
• 📦 Online order (not in stock): 2–3 business days after the order is confirmed.
• If your order contains both types, the showroom product is delivered the same day and the online order product within 2–3 business days. You can also receive them together — just mention it when ordering.
• You can pick up an online order product at our showroom (94 Lermontov St, Batumi). We will notify you when it is ready.
• Delivery to Tbilisi and the regions follows our Delivery Terms.

6If we cannot deliver the product

If the product runs out or the delivery time changes, we will inform you immediately. You can choose:

• a similar or better product, with your consent;
• a new delivery date;
• a full refund no later than 14 calendar days, using the same payment method.

7Cancelling an order

• You can cancel your order free of charge before it is shipped and receive a full refund.
• After you receive the product, the 14-day right of withdrawal applies according to our Returns and Exchanges terms.

8Warranty and returns

Warranty service is provided at our service center in Batumi. Returns and exchanges follow the rules described on the Returns and Exchanges page.

9Personal data

We use your data (name, phone, address) only to fulfil your order. We do not share it with third parties, except for the courier service, which receives only the data necessary for delivery. See our Privacy Policy for details.

10Contact

Lino LLC, ID code 445782635
Store and service center: 94 Lermontov St, Batumi
Phone: +995 598 00 99 03 · WhatsApp
Email: info@lino.ge